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Production Manager

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Headquartered in Montreal, Reflector, a company of the Bandai Namco group, is a new breed of studio working with top talents to create high-quality, compelling content for global audiences. By employing a true transmedia approach, where content is built outwards from fully fleshed “Storyworlds”, the company is able to tell richer, deeper stories that connect with fans everywhere.

Summary
The production manager will report to the producer and will ensure specific project deliverables by clearly communicating the objectives to the multidisciplinary team through sound project management.

Responsabilities

  • Help set out the project scope and deliverables by estimating workload and/or resource requirements to attain the objectives or complete requests for changes and implement issue resolution processes whenever necessary;
  • Support the implementation of project processes to improve workflow among different teams;
  • Organize and coordinate the various activities and resources required in the production process (sprint planning, daily stand-ups, sprint reviews, issues tracking, etc.);
  • Ensure that the teams have the technical and logistic support they require (DM, hardware, DT, documents, tools, scheduling meetings) to ensure effective output;       
  • Inform the team on the advancement of the deliverables (planned versus actual) and address gaps;    
  • Ensure approval from directors and leads for the work to be carried out by team members on each sprint;       
  • Communicate effectively with team members to ensure they are aware of current projects, the advancement of the work and project directions (top-down) and inform supervisors of relevant information on the work team (bottom-up);         
  • Ensure proper bug management for team deliverables (priorities, assignments, milestones, version phases);
  • Communicate consumer information to team members to ensure they keep the target audience in mind;

Qualifications

  • College or university degree in management, administration or equivalent.
  • 3 to 5 years’ experience in coordination and/or team management;        
  • Experience in the video games or film industry an asset;
  • Stress and change management skills;         
  • Time and priority management skills;         
  • Sound judgment;       
  • Resourcefulness in problem-solving;         
  • Ability to adapt to different personalities;       
  • Good listening skills;  
  • Clarity, courage and professionalism;
  • Project management skills;
  • Strong knowledge on software development tools such as Jira;
  • Knowledge of the MS Office suite;  
  • Submission software knowledge an asset (Perforce, etc.);
  • Strong communication skills in French and English, both oral and written.

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