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Cookie Policy

What are cookies?

Cookies are small data files stored by you browser on your computer or mobile device when you browse and use websites and online services. The cookies allow our websites to work properly, namely by remembering your preferences (such as username, language, etc.) or actions for a certain period.

Why do we use cookies and which are they?

Reflector uses cookies to provide you with a great website experience, to learn how you interact with our content, to personalize it and to improve your experience while visiting our website(s). As an example, we use cookies to remember your language preference so you do not have to make this choice each time you visit our website(s).

Other cookies are used to facilitate the e-mail communications (i.e. to detect connexion errors, to identify the connexion points, etc.) or to analyse our traffic. We also share some information about your use with our social media, advertising and analytics partners.

There are various types of cookies:

  • First party cookies are cookies set by the website you’re visiting that can be read only by that website. They are generally used to identify your language and location preferences or render basic website functionality. Third-party cookies are set and managed by external parties, such as Reflector’s business partners of service providers;
  • Session cookies are temporary cookies used to remember your preferences during your visit on Reflector’s websites. They expire and are deleted when you quit your browser. Persistent cookies are cookies saved on your computer or mobile device and are not deleted automatically when you quit your browser. They are used to remember your preferences within the website, to establish user visit patterns that can improve the website’s functionality for you and other visitors.

Most of Reflector’s websites cookies are set and controlled by Reflector, not by any external party. However, to view some of our pages, you might have to accept cookies from external parties. We use four (4) category of first-party cookies that:

  1. user preferences;
  2. make our websites operational;
  3. make performance improvements;
  4. gather analytics and marketing data.

User Preferences

These are set by Reflector and only Reflector can read them. They remember if you have agreed to (or refused) this website’s cookie policy.


Cookie consent kit

Stores your cookie preferences (so you won't be asked again)

Cookie duration
12 months

Operational Cookies

There are some cookies that our websites need in order to function properly, which cannot be switched off in our systems, namely:

  • authentication cookies;
  • technical cookies required by certain IT systems.

You can set your browser to block or alert you about these cookies. However, some parts of the website might not function as expected.

Authentication cookies

These cookies are stored when you log in to Reflector’s websites, using our authentication service. When you do this, you accept the associated Privacy Policy and Terms and Conditions Policy.

1. token
Service: Identity management
Purpose: Identifies user
Cookie duration: 6 months

2. rememberMe
Service: Identity management
Purpose: Stores your identity
Cookie duration: 6 months

3. settings_token
Service: Identity management
Purpose: Identifies user for user preferences purposes
Cookie duration: End of the session

The names of these cookies may change, for technical reasons.

Performance Cookies

We use these cookies to monitor traffic on our websites and make performance improvements based on how you are navigating through the various pages. This information is aggregated and anonymous. You can refuse to accept these cookies. If you do so, we will not know when you have visited our websites and will not be able to monitor their performance.

We are using the following cookies:

1. _fbp
Cookie duration: 3 months

2. _ga
Cookie duration: 2 years

3. _gat
Cookie duration: 4 hours

4. _gcl_au
Cookie duration: 3 months

5. _gid
Cookie duration: 1 day

All these cookies are tracking users and determine user's traffic on Reflector's websites, viewed pages, clicked buttons, opened links, in order to adapt our websites' performance based on the user's needs.

Analytics and Marketing Cookies

We use analytics cookies purely for internal research on how we can improve the service we provide for all our users, and the data is not shared with any third parties or used for any other purpose. The anonymized statistics could be shared with contractors working on communication projects under contractual agreement with Reflector. These cookies assess how you interact with our website – as an anonymous user (the data gathered does not identify you personally). However, you can refuse these types of cookies – either via the cookie banner you will see on the first page you visit or at TBC.

Marketing cookies are set through Reflector’s websites and are used to build a profile of your interests and show you relevant advertisements for Reflector’s products on other websites. They are based on identifying your browser and Internet device, but do not store directly your personal information. If you refuse these cookies, you will still experience advertisements from Reflector, but they will not be tailored on your interests.

To learn more about and to manage the Analytics and Marketing Cookies we use, please consult the “Cookies Management” section below.

Third-party cookies

Some of our pages display content from external providers, e.g. Facebook, YouTube. This content may contain third party cookies. To be able to view such content, you may have to accept their specific privacy policies on their respective websites regarding their use of cookies.

Third-party providers on Reflector’s websites:

  • Facebook [Insert URL to their Cookie Policy];
  • Google [Insert URL to their Cookie Policy];
  • YouTube [Insert URL to their Cookie Policy];
  • Twitter [Insert URL to their Cookie Policy];
  • Lever [Insert URL to their Cookie Policy];

Reflector does not have any control over the third-party cookies nor over their respective external privacy policies. Providers may, at any time, change their terms of service, purpose and use of cookies.


Every time you visit the Reflector’s websites, you will be requested to accept or refuse cookies. If you accept such cookies, you have the possibility to delete them at any time. You can also set your browser to refuse certain types of cookies or specific cookies.

If you refuse such cookies, an opt-out cookie will be placed on your device. This will allow Reflector to know you have refused its cookies. If you delete the opt-out cookie, it will no longer be possible to identify such cookie.

If you accept our cookies, a consent cookie will be placed on your device.

Consent or refusal cookies must remain on your device. To modify them, please refer to the following section below, “Cookies Management”.

Cookies Management

You can reject, delete or block all or specific types of cookies set by default during your visit on Reflector’s websites, by clicking on the cookie preferences on our websites or by changing your browser settings.

Rejecting cookies

You can choose to reject the use of cookies. If you do so, please take note that some of the functions of the websites may not work correctly, but you will still be able to navigate on the pages.

Removing cookies from your device

You can delete all cookies that are already on your device by clearing the browsing history of your browser. This will remove all cookies from all websites you have visited. By doing so, you may also lose some saved information (e.g. saved login details, site preferences).

Managing site-specific cookies

For more detailed control over site-specific cookies, check the privacy and cookie settings in your browser.

Blocking cookies

You can set most modern browsers to prevent any cookies being placed on your device, but you may then have to manually adjust some preferences every time you visit a site/page. And some services and functionalities may not work properly at all (e.g. profile logging-in).