Our first video game, starring Anya Chalotra, will be released this summer!
Reflector and Bandai Namco Europe Unveiled a First Look at Unknown 9: Awakening
Highlights of this preview included first gameplay, the reveal of a famous protagonist, and a Summer 2024 release for the third-person action-adventure title, which is the cornerstone of our new IP, Unknown 9.
Our teams have been hard at work bringing the studio’s first video game and larger narrative universe to life. This upcoming release represents an important milestone for our Montreal-based studio, which was acquired by Bandai Namco Europe in 2020 as part of its strategy to expand the group’s Western content. Reflector has since pursued its mission to build narrative universes spanning multiple media for Unknown 9 in a way that would expose its products and experiences to a global audience.
Unknown 9: Awakening follows the story of Haroona, a Quaestor born with the ability to venture into the Fold: a mysterious dimension that overlaps our own. On her quest for powerful hidden knowledge, she will learn to master her unique connection to the Fold, which allows her to channel its powers into our world…but such power does not go unnoticed. Haroona quickly becomes the target of the Ascendants, a splinter faction of a secret society known as the Leap Year Society, who want to use the Fold to alter the course of human history. 
Players take on the role of Haroona, who embarks on a globetrotting journey to right the wrongs of her past. They will peer into the depths of the Fold to uncover long-lost knowledge and use its potent energy to save humanity from destruction. As this quest unfolds, players will Step into their enemies to control them, dodge bullets, shield attacks, hurl energy, and devise creative combat combinations to customize their play style.
“I’ve witnessed the remarkable commitment and creativity of all those who have worked on the game and the larger universe that it’s set in“, said Christophe Rossignol, Creative Director of Unknown 9: Awakening. “It’s been a collaborative effort and together, we’ve crafted something truly special. I cannot wait for players to embark on this adventure with us and see what we have in store for them.”
The latest trailer also revealed Reflector’s collaboration with the talented Anya Chalotra, who portrays Haroona, the game’s audacious main protagonist. The actress’ knack for bringing strong female characters to life made her an obvious choice when it came to casting Unknown 9: Awakening’s lead character.
Unknown 9: Awakening: the gateway into a larger universe
The video game is the key entry point into the Unknown 9 IP’s expansive narrative universe, which includes a series of interconnected adventures told across comic books, podcasts, novels, and more. Fans of the video game will be able to extend their experience by consuming these tales.
Unknown 9: Awakening will be available on PlayStation 4, PlayStation 5, Xbox One, Xbox Series S|X, and on PC via Steam in the summer of 2024. Starting today, players can add the video game to their wish list on platforms where the game will be available.
In an industry where demand for top talent keeps increasing, it’s our challenge to recruit and retain the creative minds that will help our video game studio flourish…and we love a good challenge.
At Reflector Entertainment, we’ve set out to create the best possible workplace for our people. We’re talking great employee healthcare benefits, career development opportunities, and policies that prioritise work-family balance. Â
If you’re looking to join a passionate, empowered team and contribute to ambitious company projects, here’s why you should start the next chapter of your career at Reflector.
1. Support from the world-renowned Bandai Namco Group
In 2020, Reflector joined Bandai Namco Entertainment Europe, part of the publishing group behind blockbuster titles such as Pac-Man,Elden Ring, Armored Core, and more. This partnership ensures we have the resources to pursue our long-term gaming and transmedia ambitions–and means you do, too.
So, while we’re still a Montreal company at heart, we’ve got an international reputation. A job here launches you into the worldwide game development community and gives you the opportunity to craft epic entertainment experiences for a global audience. The sky’s the limit!
2. Creative challenges and teamwork
When you’re building extraordinary narrative universes shared through multiple media on numerous platforms, innovation is the quotidian. Every day at Reflector brings new puzzles for your team to solve. Whether you’re tackling technical challenges, developing novel approaches to storytelling, or testing out new workflows, opportunities for personal growth and creative accomplishment abound.
3. Employee flexibility
Our facilities are located in the heart of downtown Montreal, are equipped with ergonomic workstations and top-of-the-line equipment, and are filled with cool people to talk to…but we understand that coming into the office five times a week can be tricky. Thanks to our hybrid work policy and flexible hours, you can work from home on the days when it just makes more sense.
Employee well-being is top of mind for us, and we know that work-life balance helps creative souls thrive. Whether you prefer the office or the comfort of your home, if it helps you do your best work, we’re here for it.
4. Career advancement opportunities
When we invest in your future, we’re investing in ours. That’s why talent development is a key part of the Reflectorian experience. We devote time and resources to helping our team members level up their skills, feel empowered in their abilities, and meet professional goals. Your manager will serve as your coach and biggest ally in making it happen.
Plus, flexible summer Fridays means more time to spend on Montreal’s many terrasses. It’s enough to recharge your batteries on a regular basis.
6. Top-tier benefits
Reflector Entertainment sets itself apart by offering great health benefits, which we finance at 80%. Our comprehensive health insurance policy covers dental, medical, paramedical care, and for anything not covered, an additional health management account can drastically reduce costs.
What’s more, thanks to a partnership with the Dialogue telemedicine platform, our employees and their families benefit from convenient online medical consultations paid for by Reflector. We pay particular attention to mental health on the job, offering 100%-paid access to stress management resources and programs.
The cherry on top? Personal days that start when you do and unlimited sick days.
7. Diversity, inclusion, and respect
Collective success means everyone feels included and respected. Our employees hail from not just Montreal, Quebec, or Canada, but all over the world, bringing a wealth of perspectives and cultures to the table. We value creating an inclusive workplace that adds to much-needed diversity in video games, one where everyone has the space to put themselves forward authentically.
To support this aim, an employee-led committee for diversity and inclusion in the workplace organizes webinars, forums, and other exchanges that celebrate both our individual differences and the aspects that unite us (like our love of gaming!)
8. Quality team-building experiences
Beyond the all-important healthy, inclusive work environment, we think quality time spent together is a vital part of any team’s success. Our busy Engagement Committee gives us ample opportunity to strengthen bonds within and across our departments, planning all kinds of events tailored to the many interests of our Montreal team members.
From lunches and game nights to happy hours and themed parties, you’ll have a ton of opportunities to mingle with programmers, artists, developers, level designers, and management. Fun is part of the job.
Want to work with folks who share your passion for game development, storytelling, or worldbuilding? Make Reflector your next move by checking out our current career opportunities.
The end of last year had many of us reflecting (no pun intended!) on what a ride 2023 was for our company! From the challenges we overcame and the accomplishments we achieved to the milestones we hit and the great times we shared; it’s safe to say that it was a productive year!
In the spirit of starting 2024 on a positive note, we’re kicking things off with a recap of 2023, looking back on some of Reflector’s greatest moments of the year.
We stayed true to the mindsets that fuel our success.
As we continued our development efforts onUnknown 9: Awakening and wrapped unique transmedia products set within the same universe, work on our next IP and second production line began to pick up.
And while our people worked hard to achieve critical project milestones, they also took time to partake in several enrichment workshops. Nine Ask Me Anythings brought Reflectorians up to speed on exciting departmental initiatives. Staff also took part in over 1,600 hours of professional and personal development training sessions covering topics like stress and priority management, communication, collaboration, and more.
We can’t forget the professional achievements we celebrated. While 21 Reflectorians were promoted throughout 2023, five were honored with slick-looking Reflector-branded Kanuk winter coats for their five-year work anniversaries!
February 2023 town hall
We hosted the first-ever Bandai Namco Global Development Summit.
As Bandai Namco’s sole Canadian studio, we welcomed colleagues from six countries across Asia and Europe into our Montreal office for the first-ever Bandai Namco Development Summit.
While our marketing and narrative teams brought our guests up to speed on our first IP’s brand DNA and product offering, leadership teams from Bandai Namco development studios worldwide came together to discuss strategy, success, and the day-to-day realities each one faces.
This five-day event—packed with presentations, workshops, brainstorms, and a memorable happy hour—proved instrumental in laying the groundwork for future collaborations.
Bandai Namco Global Development Summit 2023
We paid it forward by supporting Technovation’s Gameable program.
Following through on our intention to shape the future of gaming and storytelling, 2023 marked a new chapter in our mentorship mission with our participation in the Gameable program.
To support the Montreal initiative, whose aim is to foster tech and game design skills in young girls, Reflector’s IT department donated computer towers to ensure program participants had access to a robust set of technological tools. Moreover, one of our game designers spent six months mentoring a dedicated group as they drafted a viable business plan and built a video game prototype, both of which were presented to parents, mentors, participants, and sponsors in June 2023.
In addition to ongoing weekly mentoring sessions, two other Reflectorians took the time to host two dedicated workshops, one on UI programming and the other on game design—experiences we hope to continue to share with the game developers and designers of tomorrow in the years to come!
Senior Game Designer Yoan Le Souder partakes in a Gameable workshop.
We made it a point to get together on the regular.
Reflector consists of creators and experts from all corners of the industry. We’ve always known our complementarity to be our strength, and 2023 showed us, yet again, just how crucial hanging out beyond the confines of department meetings and Teams chats is to our collective success.
And for this, we have our incredible Engagement Committee to thank!
Bi-weekly 5-Ă -7s and game nights allowed us to relax, unwind, catch up, and meet new additions to our growing team, while our more formal events saw Reflectorians bring their theme party A-game.
From maleficent masquerades and skull decorating competitions to an epic Monopoly-themed celebration, our Engagement Committee devised great company-wide events and bonding experiences. Whether donning our most spooktacular wears or dipping into the Community Chest, we had a blast connecting with colleagues within and across departments!
Sugar ShackSummer PartyHalloween PartyEnd-of-Year Monopoly Party
We’re ready for an eventful 2024.
Hot on the heels of a well-deserved two-week holiday break, we’re more than ready to tackle 2024!
A priority of ours this year is to find exciting new ways to bring Reflectorians together and ensure they’re afforded the right conditions to professionally thrive. Not only are we moving to a new space (still conveniently located in the heart of downtown Montreal!) but our Talent and Culture team is hard at work devising promising career advancement programs. We’ll also continue to give back to the communities to which we belong.
On the product side, we are ramping up ongoing efforts to expand a popular Bandai Namco IP and bringing our next video game to life! If you’re interested in joining a diverse group of creators passionate about video game development, design, and innovative storytelling, check out our current career opportunities and apply today.
We had a chat with Senior Director of Animation Teppei Takehana, an industry veteran who joined us in 2022. Get his thoughts on Reflector culture, how he got here, and what makes working in Montreal unique.
How and why did you end up joining Reflector?
I was working in Paris when Reflector reached out and offered me the role of Director of Animation. Taking the job was a big decision! After all, it’s not easy to pick up and move your family overseas.
But the company did a fantastic job of demonstrating Unknown 9: Awakening’s potential. They showed me the studio’s creative vision, its unique approach to game design, and the ways it supports its employees. The fact that Reflector was part of Bandai Namco Europe was also a plus!Â
How is working at a Montreal video game studio different?
The biggest difference is the international aspect. I’ve worked in Japan and in France, but in Montreal, there’s so much more diversity. I get to collaborate with people who have different personalities, skills, ideas, backgrounds, and thoughts on game design.
There are challenges—language barriers, for example—but this kind of teamwork gives rise to new lines of thinking and alternate ways of doing things.
What led you to work in the video game industry?
I’ve always loved video games—I’ve played them since I was little. I grew up in France and moved to Japan to study video game creation at the Konami School in 2002
I chose the Artistic branch, a general field, with zero idea I’d end up in animation. I started out learning how to build 3D characters, create concept artwork, et cetera. But after attending a master class on animation through meme creation, I was hooked.
After that, I honed my animation skills as an intern and then as a Junior Animator working on Metal Gear Solid 3 before taking on the role of Lead Animator of Cinematics for Metal Gear Solid 4. I eventually returned to France, where I worked in a leadership position on Beyond: Two Souls. In this role, I had the opportunity to improve the production pipeline between the motion capture studio and the animation team. Plus, I got to meet Elliot Page and Willem Dafoe! 
In 2016, I made the move to a new company in which I was given the chance to build my very own animation team—an incredibly exciting experience, to say the least! By 2022, I had been promoted to Animation Director, managing a team of 40 and working on numerous production lines simultaneously, each with its own unique art direction.
By the end of that same year, I joined Reflector Entertainment x Bandai Namco Europe and began work on Unknown 9.Â
What does a typical day at Reflector look like for you?
It starts by chatting with the different creative teams—Art, Game Design, and Level Design. Animation is at the intersection of these departments, so everyone’s got to be on the same page. We discuss tasks, prioritize problems, and clarify our milestones. Then, I brief my team on what was covered.
I spend a lot of time conducting animation reviews and feature reviews, and I work with technical teams to help evolve Reflector’s production pipeline. Sometimes I prep motion capture initiatives as well. 
No matter how busy my days get, I always try to carve out some time to play video games. Right now, I’m playing Armored Core VI and Streetfighter 6.
What’s your favorite part of your job and why?
I love creating animations…when I get the chance! What I love most about my role of Senior Director is interacting with so many different people with different specialties, whether they be game design, programming, or artwork. 
What do you find special or unique about Reflector’s animation team?
My team has a high level of professionalism and a great sense of humor. Everyone is open, up for any creative challenge, and always willing to go above and beyond for the sake of quality.
What advice would you give to someone starting out in video game animation?
What separates a good animator from a great one is truly understanding the physical aspect of anything you are animating. It’s not enough to assume—test things out for yourself. Go out and run 100 metres, observe the physical effects, and you’ll be ready to animate someone sprinting!
Video game animation comes with a lot of technical and gameplay constraints, so you’ll often be asked to modify movements you produce. To succeed, you must understand them extremely well. So, practice, practice, practice!
If you could shadow anyone at Reflector for a day, who would it be and why?
I would shadow Christophe Rossignol, Unknown 9: Awakening’s Creative Director. He has a global view of everything going on with the video game—he gets feedback from every department. And since a single decision can have a colossal impact on the game, it would be fascinating to see what goes into the calls he makes.
In two words, how would you define the culture at Reflector?
Challenge and originality! 
Want to work with Teppei and other folks with a passion for game development? Check out our current career opportunities and apply!
As transmedia storytellers, one of our primary goals is to create an immersive experience for our audience, but what is that, and how do we do it?
In the context of telling a given story, you could say immersion is about minimizing the gap between the part of your mind that entertains fantasy and the part that experiences reality. It’s about creating a storytelling space where the audience feels they’ve momentarily inhabited the story. Â
There are many ways to achieve this, like engaging multiple senses, creating photorealistic 3D environments, or inspiring a meaningful connection to your characters. Different media provide different opportunities for immersion.
Achieving immersion through fictional podcasts.
The Unknown 9 narrative universe promises stories of mystery and the paranormal. It’s all about what exists in the shadows, what’s just out of sight. Â
There’s no more powerful tool for conjuring images of indescribable danger than your imagination. As storytellers in an audio-only medium, if we can use words and a soundscape effectively, the audience then mentally leans into the story, providing the visuals in their mind’s eye, effectively co-creating the immersion with us.
How transmedia extends immersive storytelling experiences.
That’s the end of the story for most scripted fictional podcasts. But Out of Sight is part of Unknown 9’s fictional transmedia universe,which presents us with even more opportunities to create immersion.
By offering interconnected stories in multiple formats, audiences can hang out in our universe more often. For instance, a true fan might play Unknown 9: Awakening during their free time in the evening and listen to the Unknown 9: Out of Sight podcast while exercising. They could even read the Genesis Trilogy on their commute to work! Â
Taken together, these stories immerse you in different complementary aspects of the narrative universe, giving it depth and a life of its own in your imagination. And then, just like that, you realize that you too Believe in the Unknown.
Reflector’s Unknown 9: Out of Sightpodcast
Written by Jessica Kincaid and released in March 2020, Reflector’s fictional podcast, Unknown 9: Out of Sight,is part of the larger Unknown 9 universe that brings this all-new entertainment franchise to life across multiple platforms, including comic books, novels, a video game, and more. Â
Season 1 of the scripted audio drama follows Blake Elrich (Jorge Cordova), an urban explorer with a haunted past, as he travels the country in an old RV with co-host and producer Lazari (Reyna de Courcy). At every stop along their journey, our duo encounters an inexplicable occurrence. What’s more, they’re beginning to suspect that someone is leading them to each strange case. Events intensify when an enigmatic figure emerges, terrorizing whole communities. Blake and Lazari must now race to undo the damage that’s already been done and prevent a terrifying force from emerging.
All nine episodes of the Out of Sight podcast are available for listeners on Apple Podcasts, Spotify, and Youtube. Â
What the team behind Out of Sight has to say:
1. How different was it to work on a podcast compared to other media?
Each medium has its own set of challenges and rewards. When thinking of the podcast medium, the most different aspect is really how to embrace the audio format and make the narrative feel like it can only be told through a podcast. We believe the creatives developing the series have delivered on that experience to the point where an adapted version of Out of Sight wouldn’t be anywhere near the same.
2. What was the most exciting part about hearing the episodes coming to life?
Whenever you can give an actual voice to a character who has only existed in text, it’s exciting. Hearing Blake and Lazari come to life, how Jorge and Reyna really owned these characters, it’s really something special.
3. How did you cast the actors?
In addition to using conventional casting channels, our production partners tapped into their wide network of regular collaborators. The rapport that a lot of the performers came into the studio with is part of the magic that you hear as the podcast’s story unfolds.
4. Where does Out of Sight fall within the narrative universe’s overall story?
Without getting into too much detail (spoilers) Out of Sight is firmly rooted in the modern-day events of the Unknown 9 universe. There’s no specific order you need to consume the stories in, so whenever you stumble upon the adventures of Blake and Lazari is the right time to be listening to them. BUT it is important to listen to the series in order, starting at Episode 1.
5. What is the deal with Lazari?
You’ll have to listen to the podcast to find out. All questions will ultimately be answered. Or will they?
6. What can you say about what’s next for the investigative duo?
As storytellers, we don’t want to spoil anything. All we can say is that their RV has been spotted around town, which means they’re likely to return to the airwaves with more tales of the impossible soon!
Landing your next great career opportunity doesn’t have to be an intimidating process–especially if you know what you’re in for. 
Dreaming of a new job in the game development industry? At Reflector, our recruitment process is a time to meet and (hopefully!) click with creative folks who share your passions. Your success as a candidate is a testament to both your skills and how well you’ve connected with people along the way.
Read on to get familiar with our recruitment process—and as a bonus, glean a few industry tips from our Talent and Acquisition department.
Two ways to get started:
This part is simple. You contact us, or we contact you.
1. Apply online
Many team members join Reflector by submitting an online application. If you’ve spotted one of our job postings and know you’d make a great candidate, our Career portal makes the application process easy.
Pro tip: Keep a copy of the description for the job you’re applying for.
2. Reflector outreach
If we think you’d make a good candidate, we’ll reach out! Maximize your chances of being recruited by maintaining an up-to-date LinkedIn profile that accurately describes your work experience.
Even if you’re not looking for an immediate career change, we’d love to answer your questions and hear about your professional goals. Discretion is our golden rule—these conversations will be 100% confidential.
Pro tip: If you’re Reflector-curious but the timing isn’t right, don’t hesitate to say so. A simple “No thanks, maybe in the future” could help secure a position for you when you’re ready to make a move.
Recruitment process steps
Getting hired at Reflector plays out over several steps.
1. Preliminary phone screening
The first step in our hiring process is a 30–60-minute chat with one of our recruiters. We want to hear about your ambitions, motivations, special talents, career highlights, and how you’ve dealt with past challenges.
Pro tip: Prep by reading the job description thoroughly and have some relevant examples of your responsibilities on hand. Get ready to be open and honest about your expectations. We will be, too!
2. Managerial interview and technical test
During this 1–2-hour interview, you meet with your potential future manager, deep-dive into your work experience, and learn about their leadership style. If you’re applying for a technical position, this step will involve an evaluation where you’ll get to show off your skills.
Pro tip: Re-read your CV and brush up on relevant software, programs, and other technical tools. Be sure to prep a few questions for your future manager—they love to talk about their projects…and the games they’re currently playing!
3. One-on-one team interview
A one-on-one, 30–60-minute discussion with a member of the team you’d be working with helps you get a sense of what your day-to-day will be like as well as what life at Reflector is all about.
Whether you get a chance to meet in-person or remotely, we hope you walk away from the experience feeling excited to deliver high-quality work (and have fun!) with this person and the rest of your team.
4. The offer
So, you passed your technical test and interviews with flying colours, and you’re jazzed about everyone you’ve met. Congratulations, you’ve landed a gaming job!
Over a 30-minute call, our recruiters will talk you through all the aspects of your offer, including salary, benefits, vacation time, and job objectives. Now’s the time to ask any and all questions. We want you to sign your offer letter feeling 100% confident in the decision to make Reflector your next career step.
5. Onboarding
It’s official. You’re a Reflectorian! Once you’ve returned your signed offer to us, our coordinators will start working on the logistics of you joining the team. They’ll help you select the best time to announce your arrival and figure out a start date.
At this point, don’t be surprised if you start getting LinkedIn requests from your new co-workers. We’re all thrilled to have you on board.
Game Industry Recruitment FAQs
We caught up with Reflector Talent and Acquisition partner Eric Belair to answer some common questions we get about game development jobs.
How long does the hiring process take at Reflector?
That depends on two main factors: the complexity of the role and the availability of everyone involved. On average, the time from application to offer tends to be four to six weeks.
How can I get hired in the video game industry?
My main recommendation—and this applies to any industry—is to show your commitment! If you’re an artist, never stop expanding your portfolio. If you’re a programmer, work on your GitHub. If you’re an audio artist, where are your soundtracks?
But don’t build a portfolio simply to land a gaming job. Do it because you are passionate about your craft, because you love to hone your talents, because your work represents your most authentic self. Getting hired to make video games is just a side effect of your commitment.
What do video game studios look for when hiring?
Gaming companies in Montreal are looking for candidates committed to their fields. For example, if we’re hiring an artist, we want to see your range. If you’re a programmer, we want to see what you can do, how you’ve worked through bugs.
We also look for Teamwork and Humility–both with capital letters. We focus on collective success…everyone has equal importance, the right to be heard, and a chance to share in the excitement of our shared achievements.
So, think you’ve got what it takes to be a Reflectorian? Check out our current career opportunities. If your dream job isn’t listed, don’t fret—follow us on LinkedIn to stay up to date with our latest openings!
